Frequently Asked Questions
About Premier Mobility Cars:
- Q: What are your opening hours?
- A: We're open from 9.00am to 5.30pm, Monday to Friday. You can also arrange an appointment to view any of our vehicles at the weekend or bank holidays, but we will require at least 24 hours notice - please call to arrange.
- Q: What vehicles do you sell?
- A: We specialise in selling wheelchair adapted vehicles (WAVs) for private customers and taxi firms. We stock a range of mobility converted vehicles including Volkswagen Caddy Maxi Life and Peugeot Partner Tepee Horizon models.
- Q: Do you only take WAVs in part exchange?
- A: No, although we exclusively sell WAVs, we will consider any type of vehicle as a part exchange.
- Q: Can I test drive any of your WAVs?
- A: Yes, all our WAVs are available to test drive. Please phone us to arrange this or use the Contact Form on this page to get in touch.
- Q: Do you offer a home viewing service?
- A: Yes, we understand that it can be difficult to bring the wheelchair user to our dealership, especially if this is your first WAV. Please phone us to discuss a home viewing of any of our WAVs.
- Q: Do you hire WAVs?
- A: No, this is a service that we don't currently offer, but we may do in the future.
- Q: Do you offer delivery?
- A: Yes, we can arrange delivery of your new WAV. This will either be completed by a member of our team or we will arrange this with a logistics company that we use frequently; however, this will incur a charge.
Exporting To Ireland:
- Q: Do you export your WAVs to Ireland?
- A: Yes, due to high demand this is a service that we have recently started to offer.
- Q: Can I see the WAV before buying it?
- A: Of course, and we understand that travelling all the way from Ireland is a big commitment. So, once you've confirmed your appointment with us and booked your flight, the vehicle will be exclusively reserved for you.
- Q: Can I drive the WAV away the same day?
- A: Yes, if you're happy with the vehicle you can drive it away the same day. We can take full payment via bank transfer or cash (Sterling only). However, you need to check your bank's international bank transfer procedure, particularly the time it takes for payments to clear.
- Q: Can I buy the WAV without seeing it?
- A: Yes, you just need to place a £500 deposit using our quick and secure 'Deposit Now' system which is powered by PayPal. You'll find a link to the deposit system on all our WAVs.
- Q: What happens once I've made the deposit?
- A: The vehicle will be secured for seven days giving you time to arrange the final payment. We will also start preparing the vehicle for delivery.
- Q: Do you deliver the WAV to Ireland?
- A: Yes, we offer a personal delivery service from £400. We will drive your new WAV to the ferry and accompany it to Dublin where you can collect it from either Dublic Docks or Dublin Airport. If you have specific requirements, we can tailor the delivery service to meet your needs.
- Q: How can we get in contact with you?
- A: You can either call the dealership on +441634716911 or send us a message via Whatsapp on +447931938645.
- Q: Does Road Tax cost more for a WAV than it does for a conventional vehicle?
- A: No, road tax for vehicles registered before 1st April 2017 is based on CO2 emissions - you can find this on the V5C (log book) or use the government calculator. Vehicles registered on or after 1st April 2017 are subject to a flat road tax rate of £140 from their second year onwards.
- Q: Can I get discounts on my road tax?
- A: Depending on the disability allowances you receive, you could be entitled to 100% exemption from road tax or a 50% reduction in road tax.
- Q: Is it more expensive to insure a WAV?
- A: Usually, it is more expensive to insure a WAV, but insurance companies aren't allowed to charge more to cover adapted vehicles. However, they tend to be more expensive to cover the adaptations and provide you with a suitable courtesy car in the event of an accident.
- Q: Do disabled drivers take a different driving test?
- A: No, every driver must take the same practical driving test. However, if you declare that you have special requirements, reasonable adjustments can be made depending on your disability.