July 20, 2017 at 6:49 PM
The company that looked to be on the verge of revolutionising the concept of minicabs has lurched from one disaster to the next in recent months. Now, it has a lawsuit from Washington’s Equal Rights Center to add to its catalogue of woes.
Uber has been accused of denying wheelchair users equal access to its vehicles and thereby violating Title 3 of the Americans with Disabilities Act (1990).
The lawsuit alleges that the infringement has taken place in Washington, DC, the city where the Equal Rights Center is located. It goes on to allege that the company has chosen not to offer wheelchair access as part of its cheapest UberX line.
The word “chosen” is critical here – UberX is comprised of four-passenger vehicles such as the Honda Accord or Toyota Prius. According to the lawsuit, this has been highlighted in the past, and Uber had the opportunity to include wheelchair access but decided not to.
In its complaint, the Equal Rights Center states that Uber’s failure to cater to the needs of wheelchair users affects their ability to work, study, take part in community activities, and, on the whole, to live independently.
A company in disarray
This latest legal headache comes hot on the heels of several high-profile lawsuits and newspaper headlines that have beset Uber over recent months, so it really could not have come at a more challenging time for them.
The organisation has been the subject of a wide range of adverse publicity relating to everything from driver wage controversies to allegations of rape and sexual assault.
The heat was such that CEO Travis Kalanick was forced to step down last week, but a raft of drivers and their lawyers are still baying for his blood, in California and beyond.
Source: The Verge